IMPORTANT NOTICE
All Users of services provided by INFORMATION ALWAYS PTY LTD, by use of such services, accept the terms of
business set out in the form of service agreement which follows, irrespective of the mode or manner of
ordering employed by the User when ordering the services.
9. CHARGES and PAYMENT
9.1 All payments must be in UK Pounds Sterling. If your cheque is returned by the bank as unpaid for any
reason, you will be liable for a "returned cheque" charge of £25;
9.2 All Charges payable by you for the Services shall be in accordance with the scale of charges and rates
published from time to time by us on our web site or on the Order Form (where completed) and shall be due
and payable in advance of our service provision. Charges are exclusive of 'Value Added Tax' which shall, if
applicable, be paid additionally by you at the rate prescribed by law on submission by us of a proper VAT
invoice;
9.3 You acknowledge that our Services are provided using facilities provided to us by third parties; GENESIS
SERVICES PTY LTD shall have the right, subject to 14 days prior written notice to you, to increase our
Charges at any time during the minimum Contract term or the continuation of the Contract, whether to
reflect increase costs to us from such third parties or otherwise. However, if such increase exceeds 10% of
the Charge in question prior to such notice you shall be entitled to terminate this Contract by written notice
to us given by you within 7 days after service of our notice of increase to you. If you do so terminate, you
will remain liable for all Charges (at the previous rate) up to the date this Contract ends;
9.4 All charges unless otherwise agreed are payable in advance. Unless otherwise specified and agreed, set-
up and installation charges are payable on order. INFORMATION ALWAYS PTY LTD agrees to be party to this
Contract upon INFORMATION ALWAYS PTY LTD's acceptance of cleared funds covering first invoice or the first
payment under the Order Form (where completed). Recurring charges are payable on connection as defined
in clause 5.1 of this agreement and thereafter on or before the same day (the due date) of all subsequent
months under the minimum Contract term. If payment is not received on or before the due date GENESIS
SERVICES PTY LTD reserves the right to immediately withdraw, suspend or limit service and will charge the
User a failure fee of 3% of the amount overdue per month;
9.5 Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid
on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you. If such
a suspension is imposed, you will be liable for a "reconnection" charge of £25;